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Happiness Guarantee

 What is the Happiness Guarantee?

The Happiness Guarantee ensures that we will do what it takes for you to be satisfied with your purchase, whatever it takes. If you're not happy, we'll help you return or exchange. If your decor gets damaged, we'll replace or fix it. Dog chewed up your journal? We'll replace it. 

Think your request is too out there to be covered by the Happiness Guarantee? Just try us.

How do I get in contact with the Customer Happiness Team?

We're glad you asked! You can get in touch with our Customer Happiness Team by emailing us at

What do I do if my journal arrived damaged?

Please reach out to us here and we'll make it right. Your happiness is our priority.

How do I give Jackzeeplace general feedback?

Whether it’s a new product or color you’d like to see us offer or just something you think we can do better, we’d love to hear from you. To write to us, shoot us an email at